Legal

Terms of Use

Version 1.0 · Last updated 28 May 2026

1. Scope and acceptance

These Terms of Use (the “Terms”) govern access to and use of the DFT mass-balance and traceability platform (the “Platform”), operated for and on behalf of OisteBio GmbH, Oberneuhofstrasse 5, 6340 Baar, Switzerland (MWSt CHE-234.625.162) (the “Operator”). By accessing the Platform you accept these Terms in full. If you do not accept them, you must not use the Platform.

2. Authorised users

The Platform is provided strictly for the use of the Operator’s staff, designated buyers, authorised regulators (including the United Kingdom Department for Transport and accredited ISCC EU auditors) and third parties expressly invited by the Operator. Account credentials are personal, non-transferable, and must not be shared.

3. Permitted use and intellectual property

All content, records, certificates, technical layouts and software components forming part of the Platform are the property of the Operator or its licensors, and are protected under the Berne Convention for the Protection of Literary and Artistic Works (1886, as revised) and the WIPO Copyright Treaty (1996). You are granted a limited, revocable, non-exclusive licence to access the Platform for audit, compliance, contractual or commercial purposes consistent with your role. Any other use — including reproduction, public disclosure, redistribution, reverse engineering, or training of machine-learning models — is prohibited save where expressly permitted in writing.

4. Confidentiality

Mass-balance ledgers, commercial pricing, supplier identities and any information designated as confidential are protected under the Operator’s confidentiality obligations and may be disclosed only to the extent strictly necessary for audit, regulatory or contractual purposes. You agree to maintain the confidentiality of such information consistent with the standards of Article 39 of the WTO TRIPS Agreement (1994) on the protection of undisclosed information.

5. Compliance framework

Records generated through the Platform are produced in support of obligations under:

6. Data protection

Personal data processed through the Platform is handled in accordance with Regulation (EU) 2016/679 (GDPR), in particular Articles 5, 6, 13, 15 and 32; the United Kingdom General Data Protection Regulation (UK GDPR) as retained by the Data Protection Act 2018; the Swiss nLPD; and, for Colombian data subjects, Ley 1581 de 2012 and Decreto 1377 de 2013. Lawful bases for processing include compliance with legal obligations (Article 6(1)(c) GDPR) and the legitimate interests of the Operator (Article 6(1)(f) GDPR). Requests under Articles 15 to 22 GDPR may be addressed to the contact below.

7. Audit trail and electronic records

The Platform maintains an immutable audit log of user actions. Electronic records produced by the Platform are intended to satisfy the requirements of Regulation (EU) No 910/2014 (eIDAS) for electronic documents within the EU, Section 7 of the United Kingdom Electronic Communications Act 2000, Articles 14 and 14a of the Swiss Code of Obligations on electronic signatures and books, and Articles 6 to 10 of Ley 527 de 1999 of Colombia on the legal validity of data messages.

8. No warranty · Limitation of liability

The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, the Operator excludes all implied warranties, including those of merchantability and fitness for a particular purpose. The Operator’s aggregate liability arising out of or in connection with these Terms shall not exceed the lower of (a) the fees paid to the Operator in the twelve months preceding the event giving rise to the claim and (b) CHF 10,000. Nothing in these Terms limits liability which cannot be limited by law, including liability for fraud, gross negligence or wilful misconduct.

9. Governing law and jurisdiction

These Terms are governed by the substantive law of Switzerland, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980). The ordinary courts of the Canton of Zug, Switzerland, shall have exclusive jurisdiction over any dispute, subject to mandatory consumer-protection provisions of the user’s habitual residence where applicable. Nothing in this clause prevents the Operator from seeking interim or protective relief in any court of competent jurisdiction.

10. Amendments

The Operator may amend these Terms at any time. The version in force at the moment of access governs the use of the Platform. The current version number and update date are shown at the top of this page.

11. Contact

OisteBio GmbH — Oberneuhofstrasse 5, 6340 Baar, Switzerland. MWSt CHE-234.625.162. For data-protection requests or legal notices: export@oistebio.ch.

This document is published for transparency. It does not constitute legal advice. Where translation is provided, the English version prevails.